Frequently asked questions
A little planning. A lot more island time.
How do I book an experience?
Open an available tour to review the itinerary, dates, pricing and inclusions. Follow its reservation steps. If your preferred experience isn’t listed or you need help, send an enquiry before making plans.
How do cash payments work?
Follow the payment instructions on your booking confirmation. If cash on arrival is offered, your confirmation will show the amount and currency due. Selecting cash does not mean the booking has been paid.
Is hotel pickup included?
Pickup varies by experience and location. Check your tour’s inclusions and pickup details. Share your exact accommodation and wait for the confirmed pickup point and time.
What should I bring?
Check the preparation notes for your chosen tour. Clothing, footwear, identification and activity requirements differ by experience.
Can I arrange a transfer for my group?
Send your date, route, number of guests and luggage requirements. Availability and a quote must be confirmed before the journey is booked.
What happens if I need to change or cancel?
Review the cancellation policy attached to your chosen experience before booking. Contact the team as soon as your plans change. Refunds and changes depend on the terms of that booking.
Are activities suitable for children or guests with access needs?
Requirements depend on the activity. Review the tour’s age, health and accessibility information, and ask about any specific needs before reserving.